TrueSpace

Privacy Policy

Last Updated: January 19, 2026

I. Introduction

TrueSpace, LLC (“TrueSpace,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this policy. TrueSpace values the privacy of users of our website, and believe it is important for you to know how we handle the information we receive from or about you.

This policy describes the types of information we may collect from you or that you may provide when you use our services, or access to and use our website, mobile application, and related services, including truespace.com, app.truespace.com/, and all related websites, subdomains, application tools (including but not limited to Trudy™, TrueSpace’s proprietary conversational AI chatbot that transforms raw operational and performance data into real-time strategic guidance for founders and owners), software, or other services (collectively, the “Platform”), whether as a visitor or a registered user. TrueSpace’s Platform helps business owners build scale-ready companies through data, discipline, and a proven growth framework.

This policy applies to information we collect:

On this Platform, including on or through any website or software application related to the Platform.
In email, text, and other electronic messages between you and this Platform.
Through mobile and desktop applications you download to access this Platform.

This policy does not apply to information collected by any third party, including through any application or content (such as advertisements) that may link to or be accessible from the Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may not use our Platform. By accessing or using this Platform, you agree to this privacy policy.

This policy may change from time to time. Your continued use of this Platform after we make changes is deemed to be acceptance of those changes, you must check the policy periodically for updates.

a. Children Under the Age of 18

Our Platform is not intended for children under 18 years of age. No one under age 18 may provide any information to us through use of the Platform. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Platform, register on the Platform, make any purchases through the Platform, use any of the interactive or public comment features of this Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us via the information below.

II. Where Do We Collect Information From?

As you interact with us, we may collect information about you from the following sources:

Directly from you, through interactions such as setting up an account, adding your company information, submitting documents, and data through the Platform or in messaging (including but not limited to information submitted to Trudy™), when you use our Platform, or if you report a problem with our Platform.
From automated tracking technology when you visit our Platform.
From third party platforms that you provide information to and link to, and publicly-available information from those accounts (such as social media accounts or accelerator programs that you have graduated from).
From our parents, subsidiaries, partners, and affiliates.
From third parties or public sources, such as, government records (such as Secretary of State registries and SEC filings), business, financial, and company databases (such as Dun & Bradstreet, Crunchbase, PitchBook, S&P Capital IQ and the like), data brokers/resellers of data, business partners, advertising networks, social media platforms and networks (such as LinkedIn), public websites, or information that you otherwise post online.

We may combine information that we receive from the sources described in this policy, including third party sources and public sources, and use or disclose it for the purposes described below.

III. What Information Do We Collect?

We may collect the following information:

Identifiers and contact details, such as name, username, user ID, e-mail address, phone number, and other similar identifiers.
Business information, including company size, performance metrics, financial information, growth data, and related business insights.
Professional and career history information, including accelerator or incubator participation, prior employment, prior companies, resumes, public professional profiles, and related background information.
Account information, such as login credentials, account preferences, and authentication or security-related data.
Communications with us, including customer support interactions, emails, and other correspondence.
Communications with Trudy™, including prompts, queries, uploaded content, and information shared with Trudy™, such as board meeting minutes, financial projections, performance analytics, evaluations, scores, and other program-related materials.
AI-generated outputs, including insights, recommendations, summaries, analyses, and other content generated by Trudy™ in response to user interactions.
Transactional and payment information, such as records of services purchased or subscriptions, receipts, limited payment method information (such as the last four digits of a payment card), and information provided by our third-party payment processors (e.g., Stripe, Shopify, Venmo, Apple Pay, PayPal).
Survey responses and feedback provided by you.
Usage and interaction data, including information about how you use and interact with the Platform and its features.
Device and automatically collected information, such as IP address, browser type and language, operating system, device type, domain server, log files, timestamps, and internet or other electronic network activity information, including browsing history, search history, and interactions with our Platform or advertisements, as described in more detail below.
User-generated content, such as photos, videos, audio recordings, written comments, or reviews you choose to provide.
Inferences and profiles drawn from any of the foregoing information to understand user preferences, behavior, or characteristics.

a. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your browsing actions and patterns, including:

Details of your visits to our Platform, including traffic data, location data, logs, site maps, analytics, and other communication data and the resources that you access and use on the Platform.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
Cookies, pixels, beacons, scripts, clear gifs, and other tracking technologies.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Platform according to your individual interests.
Speed up your searches.
Recognize you when you return to our Platform.

As an example, the technologies we may use for this automatic data collection may include or be similar to:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform.
Web Beacons. Pages of the Platform and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Pixels. A pixel is a tiny snippet of code that gathers information about visitors on a website, which may include how you browse, what type of ads you click on, and other behaviors. One type of pixel is a clear gif, which are transparent, 1x1 pixel images that allow us to track the effectiveness of our marketing efforts and understand user behavior by collecting data on page views, email opens, and other interactions. This information helps us improve our services and tailor content to better meet the needs of our users.
Scripts. A tracking script is a snippet of code written in languages such as JavaScript, which is added to the HTML of a web page or within an application. This script runs in the background when the page loads or when specific events occur, collecting data that is then sent to a server for analysis, such as page views, click events, form submissions, and session durations. A script may be used to transmit user information.

b. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Platform are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Google Analytics

We may use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website and to improve our marketing and site performance. Google Analytics collects anonymized or aggregated information about your use of the Platform, including pages visited, time spent on the site, referral sources, and interactions with content. This information is used to measure engagement, track the effectiveness of marketing campaigns, and enhance the user experience.

Data Collected. Google Analytics may collect information such as:

Pages you visit and links you click
Device and browser information (e.g., type and operating system)
IP address (IP addresses may be truncated or excluded)
Cookies and other online identifiers

Consent and Opt-Out. By continuing to use our website after being notified of our use of Google Analytics through this Privacy Policy, you consent to the collection and use of data via Google Analytics for advertising and analytical purposes. You may opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on or by disabling cookies in your browser settings. For more information on how Google collects and processes data, see Google’s Privacy Policy. You may also opt out of analytics tracking or to request deletion of previously collected analytics data, by contacting us at the information provided below. We endeavor to respond to all requests within 30 days.

Data Retention and Use. Data collected through Google Analytics is used only for analytical and marketing purposes. The information may be shared with Google to generate reports on website activity and user engagement. Data collected through our analytics tools may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction.

PostHog

We may use PostHog, a product analytics and event-tracking platform provided by PostHog, Inc., to understand how users interact with our Platform, improve functionality, and optimize user experience. PostHog enables us to analyze product usage, feature adoption, and behavioral trends by capturing event-based interaction data. PostHog can be configured to operate without collecting personally identifiable information and supports privacy-centric deployment options.

Data Collected. PostHog may collect the following categories of information:

Pages viewed, features used, and actions taken within the Platform (event data)
Timestamps, session duration, and navigation paths
Device and browser metadata (e.g., device type, operating system, browser version)
Approximate location data derived from IP address (IP addresses may be truncated or excluded)
Cookies or similar technologies used to recognize returning browsers or sessions
Custom event properties that we define to measure product usage (which are not intended to include sensitive personal data)

Consent and Opt Out. By continuing to use our website after being notified of our use of PostHog through this Privacy Policy, you consent to the collection and use of data via PostHog for advertising and analytical purposes. You may opt out of PostHog tracking and find more information about its policies here: https://posthog.com/docs/privacy/data-collection.

Other Product Analytics and Event Tracking

We may use product analytics and event-tracking platforms to understand how users interact with our Platform, improve functionality, and optimize user experience. These tools enable us to analyze product usage, feature adoption, and behavioral trends by capturing event-based interaction data. Our analytics platforms can be configured to operate without collecting personally identifiable information and support privacy-centric deployment options. By continuing to use our website after being notified of our use of these products through this Privacy Policy, you consent to the collection and use of data via these products for advertising and analytical purposes and event tracking.

Data Collected. Our product analytics tools may collect the following categories of information:

Usage and Interaction Data
- Pages viewed, features used, and actions taken within the Platform (event data)
- Custom event properties that we define to measure product usage (which are not intended to include sensitive personal data)
Session and Activity Data
- Timestamps, session duration, and navigation paths
- Cookies or similar technologies used to recognize returning browsers or sessions
Technical and Device Information
- Device and browser metadata (e.g., device type, operating system, browser version)
Location Information
- Approximate location data derived from IP address (IP addresses may be truncated or excluded)

Consent and Opt Out. Your use of our website constitutes your consent to the collection and use of data via our analytics platforms for product improvement and analytical purposes. For information about opting out of analytics tracking, please contact us at the information provided below.

For information about opting out of interest-based advertising, you may visit the Digital Advertising Alliance’s opt-out page at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertisingalliance.org/choices. Please note that opting out does not prevent you from receiving advertisements; it means the ads you see may be less relevant to your interests.

IV. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Platform and its contents to you.
To provide you with information, insights, analytics, products, or services that you request from us, including promotions and featured products you may be interested in.
To provide our services and any other purpose for which you provide it.
To allow you to participate in interactive features on the Platform.
To provide you with notices about your account, including information about your subscription, such as renewal and expiration notices.
To provide you with insights, analytics, and predictions.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Platform or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Platform, or to personalize the Platform and content featured to your preferences.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

V. Use of Artificial Intelligence and Automated Processing

TrueSpace may use proprietary and third-party artificial intelligence and machine-learning technologies, including its proprietary AI system Trudy™, to support, enhance, and deliver its services, including by generating business analytics, insights, forecasts, recommendations, and other outputs for founders, owners, and portfolio companies (collectively, “AI Services”).

a. What information is processed?

In connection with the AI Services, Trudy™ may process any of the information described above in Section III, such as:

Information provided directly by users, including prompts, queries, uploaded materials, and feedback;
Publicly available information, including information obtained from public records, company websites, news articles, and publicly available professional or social media profiles;
Business, operational, and usage data generated through interaction with the AI Services; and
Aggregated, anonymized, or de-identified data derived from the foregoing.

b. Sensitive Information

Trudy™ is not designed to intentionally collect or process sensitive personal information (as defined under applicable U.S. state privacy laws). You may not to submit sensitive information into the AI Services.

c. Training

Subject to the safeguards described below, TrueSpace may use information processed through the AI Services to train, refine, validate, monitor, and improve Trudy™ and related AI models, algorithms, and systems, including to improve accuracy, performance, reliability, safety, and relevance of outputs.

To the extent information is used for training or improvement purposes:

Such use is conducted in an aggregated, anonymized, or de-identified manner where reasonably practicable; and
TrueSpace does not use personal information to train AI models in a manner that identifies, profiles, or targets an individual in violation of applicable law.

TrueSpace does not permit Trudy™ to independently learn from or retain identifiable personal information in a manner that would result in the disclosure of such information to other users.

TrueSpace does not sell or share personal information processed through the AI Services for purposes of cross-context behavioral advertising, targeted advertising, or similar activities, as defined under applicable U.S. state privacy laws.

d. No Reliance

AI-generated outputs provided by Trudy™ are:

Generated algorithmically and probabilistically, and may be incomplete, inaccurate, or outdated;
Intended to support business analysis and decision-making, not to replace professional judgment; and
Subject to human oversight, validation, and review.

TrueSpace does not use the AI Services to make decisions that produce legal or similarly significant effects concerning individuals without meaningful human involvement.

All outputs, insights, analyses, recommendations, summaries, forecasts, or other content generated by Trudy™ or any other AI Services, other artificial intelligence or automated tools provided through the Platform (collectively, “AI Outputs”) are provided “AS-IS” and “AS-AVAILABLE,” without warranties of any kind, whether express, implied, or statutory.

AI Outputs are generated based on probabilistic models and available inputs and may be incomplete, inaccurate, outdated, or biased. You acknowledge and agree that you are solely responsible for evaluating and verifying AI Outputs before relying on them, and that AI Outputs are not a substitute for professional, legal, financial, or other expert advice.

WITHOUT LIMITING THE FOREGOING, TRUESPACE EXPRESSLY DISCLAIMS ANY WARRANTIES OF ACCURACY, COMPLETENESS, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE AI OUTPUTS WILL BE ERROR-FREE OR SUITABLE FOR ANY PARTICULAR USE OR DECISION-MAKING PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUESPACE SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY DECISIONS, ACTIONS, OR OMISSIONS TAKEN IN RELIANCE ON AI OUTPUTS.

e. Data Protection of AI

TrueSpace maintains administrative, technical, and physical safeguards designed to protect information processed by Trudy™ against unauthorized access, use, disclosure, or loss, consistent with industry standards and applicable law. Access to AI training environments and systems is restricted to authorized personnel and service providers subject to confidentiality and data protection obligations.

f. Your AI-Related Rights

To the extent required by applicable U.S. state privacy laws, you may have the right to:

Request information about how personal information is used in connection with AI Services;
Access, correct, or delete personal information processed by TrueSpace; and
Opt out of certain forms of automated processing or profiling, where applicable.

Requests may be submitted as described below.

TrueSpace’s use of artificial intelligence technologies, including Trudy™, is intended to comply with all applicable U.S. state privacy and data protection laws, including laws governing transparency, purpose limitation, data minimization, security safeguards, and individual rights. Nothing in this section is intended to expand TrueSpace’s use of personal information beyond what is permitted under applicable law.

VI. Retention of Your Information

Your information is retained while you are a current or past user of the Platform and for as long as is reasonably necessary and proportionate to provide our services, operate and improve the Platform (including Trudy™), comply with applicable legal, regulatory, accounting, or reporting obligations, resolve disputes, maintain security and fraud prevention, and enforce our legal agreements and policies and as reasonably necessary and proportionate to provide our services and to achieve the purposes discussed herein.

Retention periods vary depending on the nature of the information, the purposes for which it was collected, and applicable legal requirements. We will take reasonable steps to delete, de-identify, or anonymize personal information when it is no longer required for the purposes described above, unless retention is required or permitted by law.

We may also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security of the Platform, to detect or prevent fraud or abuse, to train, refine, or improve our services and AI systems, or when we are legally obligated to retain this data for longer time periods.

You may request deletion of your data by contacting us at the contact information provided below in Section XI. Please note that we may retain certain information as required or permitted by law, or where retention is reasonably necessary for legitimate business purposes.

VII. Data Security

We endeavor to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure by implementing reasonable administrative, technical, and physical safeguards designed to protect personal information in our possession or control. However, the safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform like message boards. The information you share in public areas may be viewed by any user of the Platform.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

a. Data Transfers

This Platform is intended for use only by persons located in the United States, as described in our Terms of Use. We are headquartered in the United States and may use service providers that also operate in the U.S. or in other countries outside the country in which you reside. Therefore, your personal information may be transferred to countries which may not provide for the same level of data protection as guaranteed under the applicable data protection laws of the country in which you reside. For all such transfers we ensure that these countries are either considered adequate according to the applicable data protection law or that appropriate safeguards are in place, such as standard contractual clauses.

VIII. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide to:

Affiliated companies. We may share some or all of your information to our parent companies, subsidiaries, and affiliates.
Service providers. We also may transmit or share your personal information with its third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to design, improve, operate and maintain the Platform, as well as other third-party services, such as payment and fulfillment.
Analytical insights. We may share your data with partners to study analytical trends and marketing effectiveness, and may utilize analytics with large language models or artificial intelligence to view insights, connections, predictions, and patterns.
Professional Advisors. We may share your information with our accountants, lawyers, and other professional advisers that assist us in carrying out our business activities.
For legal, safety and security reasons. We may disclose your information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
With third parties regarding corporate changes. We might buy or sell businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the information we collect may be part of the transferred assets.
Consent. We may share personal information that we hold about you with your consent or at your direction with non-affiliated third parties.

a. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. Where applicable, we may provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Disclosure of Your Information for Third-Party Advertising. If we plan to share your personal information with unaffiliated or non-agent third parties for promotional purposes, we will provide you the option to opt-out by logging into the Platform and adjusting your user preferences in your account profile or by sending us an email with your request to the contact information below.
Promotional Offers from Company. If we plan to use your contact information to promote our own or third parties’ products or services, we will provide you the option to opt-out by logging into the Platform and adjusting your user preferences in your account profile or by sending us an email stating your request to the contact information below. This opt-out does not apply to information provided to Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If we plan to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, we will provide you the option to opt-out by adjusting your user preferences in your account profile or by sending us an email stating your request to the contact information below.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

IX. Accessing and Correcting Your Information

You can review and change your personal information by logging into the Platform and visiting your account profile page.

You may also send us an email at the contact information below to request access to, correct or delete any personal information that you have provided to us. There may be instances in which we cannot delete certain personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Platform (as described in our Terms of Use), copies may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Contributions, is governed by our Terms of Use.

X. Your Privacy Rights

As previously described herein, you may have the right to:

Access your information;
Correct your information;
Delete your information;
Opt out of certain processing of your information;
Obtain a portable copy of your information;
Opt out of sales of your information;
Opt out of processing of your sensitive data;
Initiate a private cause of action for data breaches;
Opt out or control use of automated decision making of your information, and
Not be discriminated against for exercising one or more of these rights.

You may have additional or complementary rights under one or more state or local laws, including but not limited to:

California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA) – Effective January 1, 2023
Colorado Privacy Act, C.R.S. § 6-1-1301 et seq. – Effective July 1, 2023
Connecticut Data Privacy Act, Conn. Gen. Stat. § 42-471 et seq. – Effective July 1, 2023
Delaware Personal Data Privacy Act, 6 Del. C. Ch. 12A – Effective January 1, 2025
Florida Digital Bill of Rights, F.S. Ch. 501, Part II – Effective July 1, 2024
Iowa Consumer Data Protection Act, Iowa Code § 715C – Effective January 1, 2025
Montana Consumer Data Privacy Act, Mont. Code Ann. § 30-14-201 et seq. – Effective October 1, 2024
Oregon Consumer Privacy Act, Or. Rev. Stat. § 646A.600 et seq. – Effective July 1, 2024
Texas Data Privacy and Security Act, Tex. Bus. & Com. Code Ch. 521 – Effective July 1, 2024
Utah Consumer Privacy Act, Utah Code § 13-61-101 et seq. – Effective December 31, 2023
Virginia Consumer Data Protection Act, Va. Code § 59.1-575 et seq. – Effective January 1, 2023
Indiana Consumer Data Protection Act, Ind. Code § 24-4.9 – Effective January 1, 2026
Tennessee Information Protection Act, Tenn. Code § 47-18-2101 et seq. – Effective July 1, 2025
Washington My Health My Data Act, Wash. Rev. Code § 70.02.010 et seq. – Effective 2023–2024
Nebraska Data Privacy Act, Neb. Rev. Stat. § 87-1101 et seq. – Effective January 1, 2025
New Jersey Data Privacy Act, N.J. Stat. Ann. § 56:8-161 et seq. – Effective January 15, 2025
Minnesota Consumer Data Privacy Act, Minn. Stat. § 325O – Effective July 31, 2025
Maryland Online Data Privacy Act, Md. Code Ann., Com. Law § 14-4601 et seq. – Effective October 1, 2025
Kentucky Consumer Data Protection Act, Ky. Rev. Stat. § 367.3611 et seq. – Effective January 1, 2026
Rhode Island Data Transparency and Privacy Protection Act, R.I. Gen. Laws § 6-48 – Effective January 1, 2026

Please note that references to specific privacy laws in this policy does not imply that such laws apply to all users or consumers, nor that TrueSpace is necessarily subject to these laws. The applicability of certain laws depends on your jurisdiction, and your rights under those laws may vary accordingly. It is your responsibility to review the laws that govern your rights based on your location and circumstances.

a. European Union’s General Data Protection Regulations (“GDPR”)

While this Platform is intended only for use in the United States, European residents may have certain rights under the European Union’s GDPR 2016/679. The GDPR is a complex regulatory scheme and we do not intend to provide every detail here. The GDPR provides the right, where applicable, to (a) access, (b) publication, (c) erasure, (d) restrict processing, (e) object to processing, (f) data portability, (g) complain to a supervisory authority, and (h) withdraw consent. You may have one or more of these rights if you are a European Resident. This Platform is intended for use in the United States, and we do not offer services or support specifically designed to meet the requirements of the GDPR for European residents. Nothing in this Privacy Policy should be construed as providing any guarantee of compliance with the GDPR.

XI. To Exercise Your Rights

If applicable, you may exercise any of your rights in relation to your data, such as to request your data be deleted, amended, corrected, accessed, or to opt out of certain processing of your data, by emailing us at support@truespace.com or by contacting us at the information below:

support@truespace.com

Attn: Privacy Officer

TrueSpace, LLC

4600 S Ulster Street, Suite 1450

Denver, CO 80237

XII. Changes to Our Privacy Policy

If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Platform. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

This Policy was last updated January 19, 2026.

XIII. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

support@truespace.com

Attn: Privacy Officer

TrueSpace, LLC

4600 S Ulster Street, Suite 1450

Denver, CO 80237